I watched a recently released movie that showed passengers flying to South America in a United 727.
The movie wasn’t very good. But, it was made worse because United retired 727s more than fourteen years ago. The actors had new cell phones but flew in an obsolete airplane. It reminds me of the movies you’ll see with one plane taking off and a different plane landing. I get that it’s not critical to the plotline. But it is distracting, especially to someone in the aircraft business.
Did you see “Flight”? Denzel Washington crashed an MD80 with winglets. Good movie. But winglets on an MD80? Even though it’s fiction, it’s supposed to be believable. Someone in “CG” put the wrong wing tips on that airplane.
In the real aircraft business, attention to detail is critical.
Every day we’re involved in supplying the right part to meet the specific needs of our customer. It is all about flight safety and contributing to reliability and on-time performance of our global airline customers.
There is no room for “almost” or “nobody will notice”.
The reputation of Mitchell Aircraft rides with each part we deliver.
All of our team takes this very seriously. And we will continue beyond our, now, thirty years in aircraft parts support.
Every component that moves through our system is cleared by our sales team, acknowledging acceptable sourcing and specific requirement compliance. That same part will then receive incoming and outgoing quality inspections. The part will be free of defects and the chain of ownership will be clear and complete.
Price and delivery will always be important. But the little things add value to the parts and support.
And the details should never be ignored.
